pHc + Feedback Engine
Feedback Engine is our most popular online survey tool. It is used by many different types of organisations to measure customer opinion. Its main benefit is that it is a continuous survey tool, rather than a one-off snapshot. Feedback Engine allows organisations to keep a close eye on customer satisfaction and opinions and take action quickly if any opportunities and issues emerge.
A highly visual real-time dashboard allows users to quickly monitor the key trends and indicators whilst also being able to drill-down to individual surveys for more detail.